Information about us:-
Registered Office: 2 Brook Street, London W1S 1BQ
Registration No. 4146820. Registered in England
United Bank UK (UBL UK) is a UK registered and capitalized bank and is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority under Registration No. 207381.
United Bank UK is a member of the Financial Services Compensation Scheme established under the Financial Services and Markets Act 2000
Telephone calls to United Bank UK may be recorded and/or monitored for security, training and customer service purposes.
Full terms and conditions for the use of particular products and services are available as part of the service brochure. Not all the services you can view through the website are available outside the UK. United Bank UK reserves the right to make the final determination on whether you are eligible for any particular product or service. The contents of this site should in no way be taken as an offer to sell any of UBL UK’s products and services.
You signify your consent to us collecting and using information by your use of this website. Should we elect for any reason to change our Policy, we will notify you of such changes here, so that you are always kept informed of how we collect and use information, and when we may disclose it.
Your personal information may be used by us and our associated companies to inform you about changes to our website, new services and offers that may be of interest to you. If you do not wish to receive this information, please telephone Customer Feedback and Complaints.
We welcome your questions and comments. Should you have such comments or have a complaint about how we are using your personal data, please telephone 0800 218 22 66
If you wish to tell us of changes of your personal details or to amend details we hold about you, you should telephone and write to the branch where your account is held or call customer services at 0800 218 22 66.
We may, at our discretion, choose to exchange or license your personal information to trustworthy third parties. You may instruct us not to do this by telephoning 0800 218 22 66. In addition, United Bank UK and its affiliated companies may provide aggregate statistics or anonymous data about customers, traffic patterns and other site information to third parties, but these statistics will not include any information that could personally identify you.
United Bank UK and its affiliated companies reserve the right to access and disclose individually identifiable information to comply with applicable laws and lawful government requests, to operate its systems properly or to protect itself or its users.
We have strict security procedures covering the storage and disclosure of your information in order to prevent unauthorised access to comply with the UK Data Protection Act of 1998. This means that sometimes we may ask for proof of identity before we disclose personal information to you. When we seek particularly sensitive information from you we will be using secure layer encryption. This makes interception by someone else of the information you give to us more difficult.
A cookie is a piece of information that is deposited by our computer server when you visit our website, which is stored on your computer’s hard drive by your web browser. On revisiting this website, our computer server will recognize the cookies, giving us information about your last visit. Most browsers accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance. [If you choose not to receive cookies, you may still use most of the features of our website, but our computer server will not necessarily recognize you and your experience will not be personalized.] This may mean you need to re-enter certain details if you have already done so before.
Every time you connect to our website we store web server logs which show your IP address (the unique number which your machine uses when it is connected to the Internet); what you looked at; whether the page request was successful or not and which browser you used to view the pages.
The use of this data is strictly for statistical purposes only. This helps us understand which areas of the site are of particular interest and also which pages are being requested. It also tells us how many hits and page requests we get.
Details of Financial Ombudsman Service
The Financial Ombudsman Service
London E14 9SR
Phone: 0800 023 4567