The enquiry form below is not intended for use to provide account-related instructions, including the provision of Notice or withdrawals for accounts. These instructions must be in writing (either provided in the branch or sent via post to:

2 Brook Street
W1S 1BQ 

All account holders must countersign written instructions

Alternatively, log into New Internet Banking or Mobile Banking and send a secure message from within your account to issue your notice request. 

Our Customer Service lines are open from 9:15 am to 5:15 pm, Monday to Friday. Lines are closed on weekends and public holidays.

Please visit our Service Announcements page to find more ways to get in touch.

General Enquiries : 0121 753 6000


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