Our Customer Service lines are open from 9:15am to 5:15pm Monday to Friday. Lines are closed on weekends and public holidays. We are currently experiencing a high call volume and are seeing extended call wait times, we apologise for any inconvenience this may cause. If you enquiry is not urgent, please visit our Service Announcements page to find out more ways to get in touch. 

General Enquiries : 0121 753 6000

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