This site uses CSS for visual layout. For optimal viewing, it is recommended that you use a browser with CSS2 support, such as Internet Explorer 6 (or better), or Mozilla Firefox.

This site uses relative font sizes, compatible with the user-specified “text size” option in visual browsers. The recommended “text size” for viewing this site in a visual browser is medium or 100%

Browsers and Resolution

If your browser or browsing device does not support style sheets, the content of each page will still be readable. The recommended resolution for viewing this site in visual browsers is 1024 x 768 pixels or higher with 32 bit color.

Access Keys

The UBL UK website utilises access keys as a method of navigating through the main sections. Access keys will work in Mozilla Firefox version’s 1.5 and 2.0, and in Internet Explorer version’s 6.0 and 7.0

For Windows and Linux

For Mozilla Firefox 1.5 and 2.0, press (and hold) the Alt + Shift keys and one of the access keys.

For Internet Explorer 6.0, press (and hold) the Alt key and one of the access keys, then press return.

For Internet Explorer 7.0, press (and hold) the Alt + Shift keys and one of the following access keys, then press return.

For Mac

Press (and hold) the Control key and one of the following access keys:


Access key h: Home

Access key e: Personal

Access key b: Business

Access key m: Mortgages

Access key c: Contact

Access key a: About us

Access key l: Branch Locator

Priority Compliance

Priority 1 Compliance

Every effort has been made to achieve Priority One Compliance on the UBL UK website. From these documents you can provide text equivalent to all non text elements, content can be read without color, style sheets or scripts, dynamic content equivalents are updated as dynamic content is changed, and if any multimedia is used for content, a text equivalent is provided.

Priority 2 Compliance

We have designed this site to meet Priority 2 Guidelines such as ensuring there is sufficient contrast between foreground and background colors. The use of style sheets to control layout and presentation, and navigation, is used in a consistent manner.

Priority 3 Compliance

This site has also been designed to meet priority 3 guidelines of creating a logical tab order through all links and form controls. Keyboard shortcuts have been provided for navigation, the natural language of each page is identified, and summaries are provided for all tables.

For a more detailed explanation on Priority Guidelines please visit:


The UBL UK website may use cookies to collect information about how the site is used by its visitors. Cookies provide non-personal statistical information about visits to pages on the site, which may include the duration of individual page views, paths taken by visitors through the site, and other general information. None of this information is associated with you as an individual.

However, should you wish to delete or disable the cookies, you can do so by referring to the ‘Help’ option on the menu bar of your browser. This will tell you how to prevent your browser from accepting new cookies, notify you when you receive new cookies and disable cookies altogether.

Changes to the privacy policy

We may update this policy from time to time. Please check this page regularly for notification of any significant changes in the way we treat your personal information.

This website is operated by UBL UK

Head Office

Registration No: 4146820. Registered in England.
Registered Office: 2 Brook Street, London, W1S 1BQ