Updates to technical services

There are no reported issues or planned maintenance at this point in time.

To report an issue, please log in to internet banking to send a secure message, or email enquiries@ubluk.com.

Staying safe online

We are aware that financial services companies may be targets for people seeking to fraudulently obtain login information. To protect yourself online, it is important that you check you are on the right website before entering login information. Please look out for the lock symbol next to the website URL to ensure that you are using an genuine and encrypted site. If you are not sure you are using a genuine UBL UK website, please call us on 0121 753 6000 Monday to Friday from 9:15am to 5:15pm. 

The sites managed by UBL UK are as follows: www.ubluk.com, www.netbanking.ubluk.com and www.ubluknetremit.com. You should see these URL's and the lock symbol in your browser header. 

 

Ways to get in touch for existing customers

If you are an existing customer with Internet Banking, you can send a secure message from your online Account and a member of the team will be in touch during the Bank's opening hours.

Alternatively, you can email us your enquiry from your registered email address to enquiries@ubluk.com.

Alternatively, please visit www.ubluk.com/about-us/get-in-touch/ to submit an enquiry through our website and a member of the team will be in touch.

 

Ways to get in touch if you are not a customer

If you would like more information about becoming a UBL UK customer, please visit www.ubluk.com/about-us/get-in-touch/ to submit an enquiry through our website and a member of the team will be in touch.

 

 

 

 

Staying safe online

We are aware that financial services companies may be targets for people seeking to fraudulently obtain login information. To protect yourself online, it is important that you check you are on the right website before entering login information. Please look out for the lock symbol next to the website URL to ensure that you are using an genuine and encrypted site. If you are not sure you are using a genuine UBL UK website, please call us on 0121 753 6000 Monday to Friday from 9:15am to 5:15pm. 

The sites managed by UBL UK are as follows: www.ubluk.com, www.netbanking.ubluk.com and www.ubluknetremit.com. You should see these URL's and the lock symbol in your browser header.