Fraud can be committed against anyone and fraudsters are continually looking at ways that they can obtain your personal information. It is very important therefore to be aware of the different types of fraud and what you can do to help prevent a fraud being carried out on your account.

The metropolitan police have published some useful advice and information in regards to the different fraud types and also some useful tips on how to prevent these. The link to this advice is provided below:

If you feel that you may have been a victim of fraud, or have any questions concerning fraud, please either contact your local Branch or call us on 0121 753 6000 and we will be happy to discuss any of your concerns.

Notification of System Maintenance

UBL UK will be conducting system maintenance on critical systems on Saturday 22nd February 2020 between 9am and 12pm. During this time you may experience delays in service to the following:

Staying safe online

We are aware that financial services companies may be targets for people seeking to fraudulently obtain login information. To protect yourself online, it is important that you check you are on the right website before entering login information. Please look out for the lock symbol next to the website URL to ensure that you are using an genuine and encrypted site. If you are not sure you are using a genuine UBL UK website, please call us on 0121 753 6000 Monday to Friday from 9:15am to 5:15pm. 

The sites managed by UBL UK are as follows:, and You should see these URL's and the lock symbol in your browser header.